Frequently Asked Questions

1.Where is my data stored?
All users uploaded images and generated PDFs are stored with cloudinary.com

2.Is my data backed up?
Yes, it is backed up and stored with melbourne.co.uk on dedicated virtual private server. A future feature will be an option to retrieve any back-up’s through the dashboard, though currently this is an additional paid service. We recommend all users download their PDF for local storage for or even print them off if preferred.

3, Where does the website operate from?
The website and APP operate from netservers.net in Cambridge, United Kingdom. They manage the openstack.org platform that the service is built upon and they are independent business from the backup storage location.

4, The the electronic signature legally binding?
You can read about this in more detail with our partner ApproveMe.com

If you have any other questions email us using the form at https://roomagree.com/#contact